Who is covered by this Policy?
Online visitors to HolfordTechnologies.com as well as customers. Please note that use of this website / application is not allowed for individuals who are under the age of 16 years.
What information do we collect
Depending on who you are and how we are serving you, we may collect information including full name, email, phone number, organization address, billing address, card address, IP address, browser details, and other information collected by customer through custom fields, if any.
How do we use this information?
To provide customer service, to complete your transactions, to provide you billing services, and to periodically contact you for transactional as well as marketing purposes. We may also use your information for our business accounting and tax purposes.
Who else may access this information?
In addition to authorized Holford Technologies LLC, personnel who may access your information for the purposes discussed in this policy, some of our third party vendors may also have access to your information. Vendors of the sub-processors may also have access to your information.
Yes, we do. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We also may collect log files for behavioral advertising. This includes information relating to website usage, analytics services ( such as Google ), browser details, and IP information for performance and security monitoring.
How can you exercise your rights as a data subject?
Most rights can be exercised by contacting us at info@HolfordTechnologies.com. Other rights such as rectification of your data can be exercised through your account's user management portal. If an end user, please note that, in relation to billing services to our customers, the personal information we collect is that which is provided to us by customers we work with. In such cases, please contact the concerned customer (your service provider) for more details. If you are not sure about your service provider, you can get in touch with us at info@HolfordTechnologies.com.
How will we keep you informed of changes to this Policy?
We periodically review this Policy and will endeavor to notify you of any changes by email. However, please continue to check this page for updates.
What information do we collect?
We collect personal and non-personal information from you when you register on our site, setup your subdomain and/or configure your details. When ordering or registering on our website application, you may be asked to enter your name, e-mail address, and business name. This refers to:
Including First Name, Last Name, Email, Phone Number, Organization Address, Billing Address, Internet Browser details and Internet Protocol (IP) addresses.
First Name, Last Name, Email, Phone Number, Billing Address, Shipping Address, Corporate Charter and Locale.
Any other personal information, if stored by customer in the course of business.
On what basis do we collect your information?
In most cases, we collect your information on the basis of your desire to avail a particular service from us or to complete a transaction using our services. Therefore, our processing in many cases occurs on the basis of your consent or the need to perform a contract that we may have with you (also on behalf of your end users). However, in addition to collection on the basis of consent, there are other bases on which we may collect or process your information. These are as follows:
- (i) We collect and also store your personal data as part of our legal obligation for business accounting and tax purposes such as in relation to record-keeping, compliance, disputes, and filings.
- (ii) We will occasionally send you product updates where we have assessed that it is beneficial to you as a customer and in our interests. Such information will be non intrusive and is processed on the grounds of legitimate interests.
- (iii) On the basis of your opt-in, we will send you updates related to events, webinars, blogs and other marketing and promotional activities where we have assessed that it is beneficial to you as a customer and in our interests.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To improve customer service
In the context of customer support your information helps us to more effectively respond to your customer service requests.
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, other than for the express purpose of delivering the purchased product or service requested.
To send periodic emails
The email address you provide in the application, may be used to send you information and updates pertaining to your usage, in addition to receiving occasional company news, updates, related product or service information, etc.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Transport Layer Security (TLS) technology and then stored into our database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential..
Do we share any information to outside parties?
We may also disclose your personal information as required by law, such as to comply with a subpoena or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. If Holford Technologies LLC is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your personal information, and choices you may have regarding your personal information. We may also disclose your personal information to any other third party with your prior consent.
We will retain your information as needed to provide you services. Once your relationship with Holford Technologies LLC is terminated, we will delete any personal information we hold within a period of 240 days from date of termination. Even if you close your account with Holford Technologies LLC, we will still retain and use your information as necessary to comply with our legal obligations, financial/audit requirements, to resolve disputes, and enforce our agreements. However, we will identify your account in our database as "deleted" or "inactive".